SERVICE QUALITY AUDITS
MARKET RESEARCH - DEALER AUDITS
During this on-going COVID-19 pandemic crisis and global economic downturn, it has become more important than ever to gain insights to the manufacturers' front-line operations of their dealership. While businesses are coping with adjustments to "new" normal, manufacturers need to ensure that their dealerships deliver the right image and maintain high quality service to ensure loyalty from their valued customers.
Our dealer audits can be the manufacturer's solution for information gathering and assessment tool. The service is fully customizable and it can be deploy at the client's required intervals. We can help manufacturers identify that their dealership network conform with the brand guidelines.
Our Dealer Audits would commence during Q4-2021. At this initial stage, our on-site audits would only be available for Thailand. We will add more countries to our service coverage once the COVID-19 pandemic and travel restriction situation improve. Meanwhile, we offer remote audits for all countries in South East Asia.
Please get in touch with us if you're interested in our Dealer Audits service.